Shipping, Handling and Returns: Sokoni Foods Europe Indian Spices and Food Romania and Bulgaria.
We are pleased to inform our simple and easy shipping and Return Policy
* Bulgaria, Romania, Greece, Hungary, Croatia, Slovenia, Czech Republic, Slovakia and Poland only
1) -FOR ALL ORDER WITHIN BULGARIA
a) Under 55Euros order the client will pay all costs involved to deliver which means the courier will state the price of the delivery and you pay it with the cost of the products if not already paid via bank.
b) Over 55Euros the client can receive the goods Free of delivery costs to any speedy office of the client’s choice. All payments via bank transfer details of bank shall be given once we confirm what we have in stock OR pay cash on collection of order for this service additional cost shall apply.
c) over 100EUROS Delivery Free to clients address in Bulgaria. All payments via bank transfer details of bank shall be given once we confirm what we have in stock OR pay cash on collection or delivery via speedy courier for this service of COD additional costs shall apply.
d) If the client wants a different delivery company other than speedy than the client will have to pay all costs directly to the courier company no matter the value of the order.
2) FOR ALL DELIVERY TO ROMANIA
a) For All Orders within Romania over 200 Euros FREE DELIVERY TO ANY ADDRESS IN ROMANIA while payment will be required in advance. All payments via bank transfer details of which shall be given once we confirm what we have in stock
b) If order value is under 200 Euros and can all fit within a 3kilos box including all products and packaging a flat fee of 15 Euros shall be charged. If it cannot fit in a 3 kilo box and order value is still under 200 Euros next option is to take a 10 kilo box with a flat fee of 25.00Euros
3) FOR ALL ORDERS IN GREECE MAINLAND OR GREECE ISLANDS
a) For Greece (mainland only) we deliver FREE all orders over 200Euros while payment shall be done prior to dispatch of your orders. For Greece Islands we will calculate the extra costs and inform the clients before we dispatch so the client can decide if it is affordable or not. All payments via bank transfer details of which shall be given once we confirm what we have in stock.
4) FOR ALL OTHER EUROPEAN UNIONS COUNTRIES NOT MENTIONED ABOVE
a) For Hungary, Croatia, Slovenia, Czech Republic, Slovakia and Poland order over 150Euros and get your order delivered for a Flat fee of 50.00 Euros. Payment has to be made via bank prior to dispatch of your order and once we confirm we have everything in stock we shall give you our bank details where you can transfer the money.
b) If you are in any of the European union Countries and you shop over 300Euros we will send you your orders free of Delivery costs which means you only pay for the products and not the shipment
*** What we shall require from you with your order is your Full names (minimum 2 First and last), Full Address with street name and number as well as postal code, (if you are in a block of apartments than we need the apartment number, the floor number, the entrance number, the street number and the street name) Contact phone numbers minimum 2, email address and any other special instructions you might have for us or the courier company
If you want to take advantage of our FREE Shipping send us your full order via our website www.mysupermarketbulgaria.com or email it to: info@sokoni.eu and send us your full contact details. We will check the order and resend a confirmation to you regarding the products we have in stock with the latest prices.
For latest product and price list always visit www.mysupermarketbulgaria.com/products.htm
Awaiting your order and excited for you to experience our services.
Sokoni Food is your specialist in authentic international groceries, offering a wide selection of:
- Indian food and spices
- British Food and other products
- African foods from West Africa such as Nigeria, Ghana and East African products from Kenya
- Pakistani food and spices
- Other Asian countries like Sri Lanka, Bangladesh, Indonesia, Vietnam, Thailand, Philippine (Filipino), China, Korea are few of the other countries we have products from.
We also carry a beautiful range of cosmetics, handicrafts, and traditional items from India, including:
- Bags, shoes, clothing, and jewellery
- Gift items such as God and Goddess statues
- Stone crafts
- Incense sticks and holders
- Tibetan singing bowls, gongs, and happy drums
For more information about our vast product range, feel free to contact us at info@sokoni.eu.
RETURNS OF PRODUCTS.
Please note we are happy to replace any item you are not satisfied with but prior to return and replace please contact us on phone +35952699229 or via email on info@sokoni.eu or welcome your self to our store and we need to know clearly what is wrong with the product you have purchased and the date you purchased the product. Failure to prove that the product you have purchased has a processing fault we will not replace the product.
